Subscriptions

Renewal

Subscriptions renew automatically every month on the same day you first subscribed. Each renewal charges the card on file.

If a renewal charge fails (expired card, insufficient funds, etc.), the card is retried for several days before the subscription lapses. The subscription stays active during the retry window so you don't lose access during a transient failure. You'll get an email when a charge fails so you can update your payment method.

Cancellation

You can cancel at any time from the creator's channel page. Cancellation takes effect at the end of the current billing period. You keep subscriber access for the time you've already paid for, and there's no further charge.

If you resubscribe before the current period ends, your subscription continues uninterrupted. If you resubscribe after, a new billing cycle starts on that day.

Refunds

You can refund your most recent subscription charge within three days of the payment, from your subscriptions page. The full charge goes back to your card.

A refund is not the same as a cancellation: it also cancels the subscription immediately, so subscriber access ends right away rather than at the end of the period you paid for.

After three days a charge is final. Refunds are for genuine mistakes; repeated refunds may restrict your account from subscribing and tipping. If a charge already has a bank dispute open on it, the refund button is off — see Chargebacks.

How much the creator receives

After the payment processing fee and the platform fee, the rest credits the creator's earnings ledger and is paid out separately. See Payouts.

Example: on a $5.00 subscription the creator typically receives about $4.50 after both fees. The creator's dashboard shows the exact split for every renewal.